Ok, not ALL salespeople suck. But some of them certainly do. Some of them are so motivated by profit that they could care less about the customer. And, often, they insult those interested in buying a product that the desire for said product goes away speedy quick.
Like some used car salespeople. I've been in need of a car for over one year now and I've put it off for several reasons. One of the top reasons is the salespeople at the car lots. I'd rather look on Craigslist. But I'm not a fan of being murdered.
Then there are the people on a website where I entered some info in searching for a cleaning service. They baraged me day after day to choose their companies that I finally reached the point where I refused to repsond at all. I hadn't even recieved all the estimates before that crap started.
I was trying to decide about using a certain product- I had been mulling it over for months- and made the mistake of asking questions to someone who sells the product. When I decided to try a lesser version of the same product, said salesperson goes into all sorts of pushy and insulting tactics to get me to buy the more expensive package in an effort to pocket more money. It didn't work. I ended up going a completely different route.
I have, seriously, walked right out of a store. And, not without comment.
I much prefer shopping online just to avoid salespeople. Even the ones in the department stores. Some of those women (and I say women because I've only dealt with the female of the species in this situation) follow you around like you're about to steal them blind or to constantly shove their opinion on what you need down your throat. Others will ignore you even at the checkout.
Of course, there are exceptions. Like Lowe's. Where you couldn't find a salesperson to help you if you danced naked on top of the paint counter (which is located center front of our Lowe's).
Now, I understand that people in sales need to make a living. I totally understand that. What I resent are the rude, pushy, insult filled tactics that some of these people use. It is an instant turn off and I have never made a purchase from someone who makes use of these tactics.
The people I will buy a product from are nice people who, after offering their help, leave you to your own devices but are readily avaialbe should you have questions or need help. They may ask questions but only in an effort to discover what your particular preferences are as opposed to pushing a product they will make a high commission from or one they simply need to get rid of.
And so, the search for a car continues. I want a used one. And I'll be buying from the sales dude or dudette who respects me as a fellow human being.
Perhaps I should send out a survey of salespeople first. Ha!
Do salespeople bother you?
